Online Business Management for Wellness Practitioners

We believe every wellness business deserves a strong foundation.
Our OBM services are designed to bring clarity, structure, and ease to your operations—through streamlined systems, aligned team support, and SOPs tailored to your unique practice.

Are you maximizing the power of systems and automation to free yourself from the daily grind of your clinic? Are you tired of micromanaging your team—or even worse, feeling hesitant to delegate tasks altogether?

Imagine having a self-sufficient, accountable team that shares your mission and vision—one that can seamlessly manage your clinic's operations while you dive into what you truly love. Remember your zone of genius and the passion that inspired you to pursue your dream?

We specialize in empowering holistic health and wellness practitioners to scale their clinics through effective systems, dedicated teams, and optimized processes using clinic management systems such as the Jane App.

Let us help you reclaim control (or pass the reins to us) so you can focus on providing exceptional care to your clients. Together, we’ll create a thriving environment that nurtures both your business and your passion—let’s get this party started!

The Importance of Systems Development and SOPs

Standard Operating Procedures (SOPs) are the backbone of any successful business. They ensure consistency, efficiency and quality in service delivery. They minimize confusion, reduce errors and create a structured approach to daily operations. Our team collaborates with you to develop customized SOPs tailored to your clinic’s unique practices and standards. By implementing these procedures, we empower your team to work with confidence and precision, enhancing client satisfaction while ensuring compliance with industry regulations.

Why OBM Services?

Our OBM services are designed to relieve the burden of day-to-day operations so you can focus on what you do best: caring for your clients. We partner with you to create efficient systems that streamline your processes, improve productivity, and enhance the overall experience for both your team and your clients. With our expertise, you can cultivate an environment that fosters growth, collaboration, and peace of mind.

Meet Erin

Erin is a Certified Online Business Manager and Clinic Management Strategist with extensive experience in operations and project management. She specializes in optimizing workflows and implementing scalable systems that enhance efficiency and reduce operational bottlenecks. By streamlining clinic management, she empowers health and wellness professionals to focus on delivering exceptional care while ensuring their business runs smoothly and sustainably. With her expertise, we provide comprehensive support across various aspects of your business management, creating a strong foundation for long-term success.

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BOOK A FREE DISCOVERY CALL |

Darren Owen, Sr. Organizational Change and Education Consultant

"Great attitude to work, a great sense of humour and dedication. Her attention to detail is what sets her apart from the crowd. In addition, working with a large remote team of change network team members to help coordinate a large-scale training effort, Erin quickly became the point of contact and font of knowledge for the development of the infrastructure required to deliver training on the scale planned - no small task. I would strongly, and without reservation, recommend Erin for any role you may have in mind!"

What OBMs Do (and Don’t Do)

Not quite sure what an Online Business Manager actually does? You're not alone!

Here's a quick breakdown to help clarify our role—so you know exactly how we can support you (and where we don’t step in).

What OBMs Do:

  • Build systems that make your business flow smoothly
    Think: SOPs, workflows, automations, and team processes that save you time and stress.

  • Manage your team and projects
    We make sure everyone knows what they’re doing, by when, and how—so deadlines don’t slip through the cracks.

  • Oversee day-to-day operations
    We handle the behind-the-scenes so you can stay in your zone of genius.

  • Act as your strategic partner
    We don’t just “do the tasks”—we look at the bigger picture and help you move toward your long-term goals with clarity.

  • Bridge the gap between vision and execution
    Whether it’s launching a new offer, streamlining your Jane App, or creating SOPs, we help you bring your ideas to life (without burnout).

What OBMs Don’t:

  • Replace your VA or admin team – We manage the team but don’t typically do the day-to-day execution (like inbox management, billing, or data entry).

  • Do one-off implementation tasks – We’re not a task-based contractor; we are a strategic partner involved in ongoing management and growth.

  • Make business decisions for you – You’re still the CEO! We are here to support, guide, and advise—but the final call is always yours.

  • Handle personal or non-business-related admin – We are here for the business backend, not personal scheduling or errands.

“Let systems run the business and people run the systems. People come and go but the systems remain constant”

Michael Gerber, E-Myth Revisited

Areas of Online Business Management:

  • Business Management Services

    Incorporating effective management systems is essential for the growth and sustainability of your practice. We take a thoughtful look at your current operations—pinpoint bottlenecks, optimize workflows, and standardize processes to create clear, documented systems. The result? A business that runs smoothly, supports your team, and enhances the overall client experience.

  • Operations Management

    Our approach to operations management focuses on ensuring systems are in place for all moving parts of the business, maximizing and maintaining company efficiency including, daily activities, operations process, planning, performance, and operations strategy.

  • Team Management

    A well-managed team is essential for any successful practice. We assist in building a team culture, keeping a pulse on the day-to-day activities, tasks, and communications, allocating resources, hiring and onboarding, firing and offboarding.

  • Project Management

    Effective project management is key to executing initiatives successfully. Whether it’s a new service launch or a clinic renovation, we work with you in defining project goals, activity planning, task delegation, agile resource allocation, monitoring project progress, reporting on and closing projects.

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